Customer complaints come in many shapes and forms, but they tend to boil down to one thing: frustration about how you communicate with them. Maybe there’s not enough information. Perhaps they have to resubmit the same details numerous times. And maybe they’ve been in touch with multiple agents, all of whom told them different things.
This is once again why having all your customer data in one place can be a huge lifesaver.
Enter the Act! Growth Suite. It is a comprehensive all-in-one sales & marketing platform, providing everything you and your team need to successfully run and grow your business.
With Act!, there’s no more crossing wires when it comes to reaching out to your customers. No matter how many sales or support agents you have, they all use the same database with the same information. And it all gets updated in real-time.
To learn more about our Act! training and services, click the link below.